Platform Terms and Conditions

Welcome to VSE

By agreeing to the Terms and Conditions set out below, you are entering into an agreement with the Virtual School of English Ltd, Company number: 12825753 at (VSE).

1. Terminology

1.1. The following terminology applies to these Terms and Conditions: , “You”, “Your” and the “Client” refers to Staff, Teachers, Tutors and Students. Our “Services” refers to our Software, Platform and Website. “The Company”, “Ourselves”, “We”, “Our” and “Us” refers to our Company. “Party” or “Parties”, refers to both the Client and ourselves.

1.2. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of our Services, in accordance with and subject to, prevailing law and courts of England and Wales which shall have sole jurisdiction over this agreement.

1.3. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

2. Accounts

2.1. You agree to provide true, accurate and current information when setting up an account with VSE and to notify us promptly of any changes.

2.2. You agree to keep your account details, including passwords, secure and not share details with anyone else. If you fail to comply then we will not be liable for any loss or damage. We aim to keep your account secure and will take any reasonable precautions necessary. If either party becomes aware of any breach of the security of the Services, they will inform the other without delay.

2.3. VSE reserves the right to terminate any accounts in breach of these terms; or which are seen to be unlawful or assisting in any unlawful or immoral practice. This includes, but is not limited to, spamming, phishing, harassment, discrimination, providing false information, transmitting viruses, or anything which damages our reputation or the usability of our Services.

3. Services

3.1. VSE grant you the right to promote our Services to your staff and/or students, whose details you have given to us. You do not have exclusive rights to promote our Services.

3.2. Where your students are minors you will be fully responsible for: (a) the online conduct of such minor; (b) controlling the minor’s access to and use of the Site, and (c) the consequences of any misuse by the minor.

3.3. You must not:

  • republish material from our Services which is not your property
  • sell, rent or sub-license material from VSE, other than in accordance with the rights granted in this agreement
  • give any unauthorised access to third-parties 
  • reproduce, duplicate or copy material from our Services
  • replicate or be involved with replicating any service which competes with VSE whilst your account is active and for a period of one year following the termination or expiration of your account
  • redistribute content from our Services
  • use VSE’s logo or other artwork without requesting prior permission.

4. Content Liability

4.1. VSE owns the intellectual property rights for all material on our Services, other than any content uploaded by you. All intellectual property rights are reserved.

4.2. VSE’s logo, and all other trademarks used in connection with the our Services are the intellectual property of VSE.  Other trademarks and logos used in connection with our Services may be the intellectual property of other third parties. Your use of our Services grants you no right or license to reproduce or otherwise use any VSE’s or third-party trademarks.

4.3. We do not claim ownership over your logo and any content that you upload to our Services, that is not already our property.

4.4. We shall not be held responsible for any content that you upload to our Services. Any complaints and comments about your content should be directed to you and you should deal with it without delay. We remain the sole arbiter of what constitutes a breach of this clause.

4.5. You agree to protect and defend us against all claims that arise from any issues with this content. No link(s) should appear on our Services that may be interpreted as defamatory, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

5. Fees

5.1. There are 3 pricing options: Individual, Small School and Large school 

Individual plan = 1 teacher and unlimited students

≈ School plan = unlimited teachers, up to 100 students

Large School plan = unlimited teachers, up to 200 students

Custom plan = will be discussed and agreed

5.2. The pricing is as follows

  • Individual plan is £4.99/month
  • Small School plan is £29.99/month
  • Large plan is £49.99/month
  • Custom plan will be discussed and agreed

6. Payment

6.1. All fees are in GBP unless otherwise stated.

6.2. The first 45 days are free.

6.3. You are responsible for paying all fees and associated taxes in a timely manner. Your account will be paused if fees are not paid within 30 days and your account will be deleted if payment is not received within 60 days.

6.5. If payment fails then we reserve the right to terminate your account and We will be entitled to all fees up to the date of termination

6.6. We accept payment via Stripe and follow their current privacy policies for keeping your credit card details secure.

6.7. We will give you 30 days notice via email if we change our prices.

7. Student data

7.1. You agree that the VSE may use student data in order to perform the service and to set fees. These details will be stored in Google Cloud and will be subject to their current privacy policies to keep data secure.

8. Cancellation

8.1. This agreement comes into force upon acceptance of the terms and conditions and will be renewed automatically after each year unless we receive a request to cancel your account.

8.2. You may cancel or pause your account with us at any time on 14 days notice, by sending an email to 

8.3. If you choose to cancel your account, all content will be permanently deleted within 30 days.

9. Technical issues

9.1. There may be times when our Services experience technical issues. We will address these promptly and aim to minimise these.

9.2.You agree that we will not be held liable from any losses, including but not limited to earnings, profit, content, should our Services become inaccessible.

10. Disclaimer

10.1. To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our Services.

10.2. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

11. Entire agreement

11.1. This agreement constitutes the entire agreement between the Parties and supersedes all prior agreements and understandings whether written or oral, relating to the subject matter of this Agreement. 

If you have any questions or comments about these Terms and Conditions, contact us at